Fraud Prevention & Reporting Resources

Places to report fraud to:

Sandoval County Adult Protective Services

4359Jager Way NE #D, NM 87025, Rio Rancho, NM 87144 505-867-2372

Sandoval County Sheriff’s Department

Non-Emergency Phone: 800-898-2876 or 800-862-4357

New Mexico Attorney General’s Office

https://nmdoj.gov/get-help/submit-a-complaint/

National Elder Fraud Hotline

833-372-8311 (Monday-Friday 10am-6pm ET, multilingual options)

Digital Training & Awareness Resources

Scam Prevention & Identity Theft – New Mexico Department of Justice

https://nmdoj.gov/get-help/scam-prevention-and-identity-theft/

New Mexico Aging – Avoiding Scams on medicare, social security, and more (and sign up for scam alerts)

https://aging.nm.gov/protecting-adults/avoiding-scams-fraud

Tech Life Unity

https://www.techlifeunity.com/a-to-z-topics

Be Internet Awesome for Kids by Google

https://beinternetawesome.withgoogle.com/en_us

Older Adults Technology Services from AARP

https://oats.org/digital-equity/

888-713-3495

Hotline hours: Mon-Fri, 7:00am-6:00pm MT / Sat, 7:00am-12:00pm MT

Goodwill Community Foundation

https://edu.gcfglobal.org/en/

New Mexico State Library Digital Equity Program

https://nmstatelibrary.org/digital-equity-program

Visit our Library-Sponsored Videos page under Helpful Links

View the Presentation power point of Bo Ford’s presentation on avoiding scams.

Visit our “Other Useful Links” tab under Helpful Links for additional computer training and real/fake news resources.

JVCU Annual Meeting 2026

A NON-EXCLUSIVE LIST OF RESOURCES

Consumer Fraud Awareness and Prevention | Office of the Comptroller of the Currency (OCC) | U.S. Department of the Treasury
https://www.occ.gov/topics/consumers-and-communities/consumer-protection/fraud-resources/types-of-consumer-fraud.html

Fraud and scams | Consumer Financial Protection Bureau (CFPB)
https://www.consumerfinance.gov/consumer-tools/fraud/

Bureau of Consumer Protection | Federal Trade Commission (FTC)
https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection

Internet Crime Complaint Center (IC3) | FBI
https://www.ic3.gov/

Consumer Financial Education: Fraud and Scam Awareness | Department of Financial Protection and Innovation | State of California
https://dfpi.ca.gov/news/insights/consumer-financial-education-fraud-and-scam-awareness/

Scams & Fraud | AARP Fraud Watch Network™
https://www.aarp.org/money/scams-fraud/
https://www.aarp.org/money/scams-fraud/about-fraud-watch-network/
https://www.aarp.org/money/scams-fraud/identity-theft/

BBB Scam Tracker | Better Business Bureau
https://www.bbb.org/scamtracker

Security center | University Credit Union (UCU)
https://www.ucu.org/resources/helpful-information/security-center
      Fraud Awareness: Protect Your Finances
      https://www.ucu.org/blog/fraud-awareness-understanding-prevention

On-Demand Education | Financial Industry Regulatory Authority, Inc. (FINRA)
https://www.finra.org/events-training/on-demand-education
      Exposed to Scams: Scam Stories
      https://www.finrafoundation.org/exposed-scams-scam-stories

Savvy Ladies | A 501(c)(3) nonprofit organization providing free financial education to all women
https://www.savvyladies.org/

A FEW RULES OF THUMB TO PREVENT BECOMING A VICTIM OF FRAUD

• If something sounds too good (or bad) to be true, it probably is.

• Zero trust, 100% verification.

• Use institutional expert help.

• Don’t make decisions in haste.

• Safeguard your PII (Personally Identifiable Information) and your medical and financial data.

• Educate yourself.
          One can’t know everything, but the more one knows, the more one is able to recognize wider patterns and evaluate new information.

• Don’t blame yourself for a mistake, learn from it.